Bonsella Hotel
Wat gasten zeggen
Perfectly located in Old Hanoi, walking distance to main attractions in the old town. The staff were great and went out of their way to ensure we were happy. For example, we've lost and item in a bus we went for a Ha Long Bay tour and they contacted the tour company, found the item, and had it delivered to our room, all within 2 hours - amazing! The breakfast was great with many Asian & Western food choices, as well as with made-to-order dishes. The bed was comfortable and the AC provided sufficient cooling to make the stay pleasent.
Marek
maart 2025
Very conveniently located, super friendly staff, walking distance to most attractions. Only a few steps from the lake which, if you're there at the weekend especially, gives you the chance to escape the chaos of the city streets and enjoy walking around the lake in relative peace. The rooms and bathrooms are big and comfortable.
Mark
januari 2025
Staff very friendly and attentive. Replied to emails in a lovely way prior to arrival. Prebooked taxi from airport. Shame that the rooftop bar was closed due to recent damage, but I enjoyed breakfast on 11th floor. Breakfast good. Room large. Bed comfy.
Sarah
oktober 2024
Really like the Bonsella. This is our second time here and will return. Location is terrific but it is the people who work there that really make it. Anna and the team are so caring and helpful.
Lasalle
december 2024
The location of the hotel is excellent and the staff where extremely helpful and courteous, the room was very clean and well furnished.
Nicholas
mei 2024
Excellent value for money hotel in the Old Quarter area next to the lake. Anna & Ocean & their team make this hotel outstanding in customer service. On check in Anna walked us across the street & ordered pho for us from a local Vietnamese restaurant. Ocean organised a limo bus to our next destination. We have tried other hotels in the area & have been disappointed we were not stayi ng at Bonsella. We look forward to our next visit to Hanoi & staying at Bonsella Hotel.
Mo_from_maryhill
april 2023
The staff were outstanding. The breakfast was plentiful. The Pho was pretty tasty. The room was very clean (a little of a musty smell when we first arrived but not unbearable.. it dissipated once the aircon was going). If you like to be right in the heart of tourist area you will like the location.
Nicole
maart 2024
We had stayed in Hanoi earlier in our trip at another hotel. When we were coming back through before flying out we stayed at this property one night. We wished we had stayed here the first part. What I liked most was the location. It is literally like a block from the lake in Hanoi, and so close to all the places you want to eat and visit. The breakfast was great and the breakfast room had great lake views.
Rachel
januari 2023
Very close to Hoan Kiem lake, cleanliness, breakfast room with view, friendly/dedicated staff. Duong helped us booked all the transportations to Sapa, Cat Ba, and Ninh Binh, made our trip much easier to manage . Since the property is by the lake and old quarter, we were able to retrieve into our AC room to recharge before venture out again in hot temperatures.
Paulina
juni 2023
The Bonsella Hotel is in an excellent location, one street back the lake and in an area where the old quarter overlaps the French quarter. The street is quiet and we didn’t hear any city noise at night. The room was very clean and comfortable with a very good bed and nice bathroom. Breakfast was included with a variety of foods on offer. The staff were attentive and so helpful. I can highly recommend staying at the Bonsella Hotel.
Felicity
februari 2023
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